EXCHANGE RULES

1. General Provisions


1.1. This Agreement establishes the particularities of the provision of exchange services by the Online Service.

1.2. An online service refers to an online resource for exchanging virtual money - lightobmen.cash.

1.3. Private users are those who have expressed their consent to cooperate with the Online Service.

1.4. By common mention, the User and the Online resource are called Parties.

1.5. The parties agree that this electronic Agreement is equally valid with a written contract and is intended to regulate their relations in the process of consuming exchange services.

1.6. The Agreement is considered a public offer, the acceptance of which occurs by the User filling out an application to receive services provided by the Online Service. The application is submitted through the web resource lightobmen.cash.

2. Subject of the Agreement


2.1. The lightobmen.cash online resource provides services, the list of which is specified in clause 4 of the Agreement, but the User is obliged to follow the standards set forth in clause 9. "Procedure for performing exchange operations". Services are provided in the manner specified by the Regulations, the provisions of which are spelled out in paragraph 5 of the Agreement.

2.2. The user who created the application for the exchange operation must pay for it.


3. Mutual obligations of the Parties


3.1. The lightobmen.cash online service assumes the following obligations:

3.1.1. Ensure the conversion of electronic money in accordance with the created application and adhere to the standards established by this Agreement.

3.1.2. Provide informational and technical support to Users as they consume services provided by the Online Service.

3.1.3. To guarantee the confidentiality of information regarding the execution of exchange operations (personal information of clients, transaction time, amount) and transmit it to Users who have made the relevant payments. If an anonymous payment system took part in the exchange process, then such an operation receives the status of “confidential” and is not subject to further disclosure.

3.1.4. Restrict unauthorized access to payment details.

3.1.5. Provide the User with discounts in the manner prescribed by the Agreement.

3.1.6. Ensure the transfer of funds to the account of the User or a third party no later than one day after the receipt of the complaint in the situations listed in clauses 3.2.5, 5.4-5.6 of the Agreement.

3.1.7. Keep confidential and not disclose information on exchange transactions, as well as personal data of the Internet Service User to third parties, with the exception of the following situations:

- by legal decision of the court at the location of the owner of the Internet service;

- at the legitimate request of the competent authorities at the location of the owner of the Internet service;

- at the request of the administration of any payment systems


3.2. The user assumes the following obligations:

3.2.1. Provide the most accurate information to the Online Service to ensure prompt exchange.

3.2.2. Designate the true details of your email address.

3.2.2. (1) The Client must provide accurate contact information and payment details. Transfers to or from third parties are not permitted. The use of third-party payment system accounts, email addresses, wallets, debit and credit cards is prohibited. If such transactions are detected, the Client's funds will be frozen until the circumstances are clarified. After the issue is resolved, the Contractor undertakes to return the funds to the outgoing details.

3.2.3. Create opportunities for receiving notifications from the system by e-mail. Provide access to the network using a computer or other device. Install anti-virus programs so that the connection to the Online resource is as secure as possible.

3.2.4. Comply with the requirements of this Agreement.

3.2.5. Notify the administration of the resource if the funds have not been fully or partially credited to the account of the recipient. And also about all situations when there were circumstances specified in paragraphs 5.4-5.6 of this Agreement. The notification should be sent to the administration no later than a month after the occurrence of the corresponding incident. Failure to do so will result in the transfer of disputed amounts to the account of the Online Service.

3.2.6. Comply with the laws of your country of residence and citizenship.

3.2.7. Do not violate the requirements of regulations establishing the features of online exchange.

3.3. Rights of the lightobmen.cash online service:

3.3.1. To temporarily stop the service for troubleshooting and upgrading.

3.3.2. Stop the transaction if an appeal from the competent authorities, partners or a complaint from the User about fraudulent actions has been received. The exchange stops for the time necessary to clarify the situation.

3.3.3. At its discretion, establish a system of discounts on exchange transactions. The exchange discount is not taken into account if the exchange service does not receive profit on the application, i.e. the percentage of exchange is negative or equal to 0.

3.3.4. Set and change exchange fees.

3.3.5. Limit the potential User in access to their services without explaining the reasons for refusal.

3.3.6. If an error is made in the exchange process, the Online Service has the right to require the User to confirm the completed operation using communication tools, email, a screenshot of a virtual purse.

3.3.7. To interrupt a conversation with a User who is inadequately conducting or restricting employees in obtaining the data necessary to solve his problem.

3.3.8. Block the payment in cases provided for in cl. 5.4-5.6 of this Agreement or the Rules.

3.3.9. Block the transfer, and do not return the money until the User is identified.

3.4. The security service of the service has the right to freeze the client’s application in case if he received illegal enrichment in this or a third-party exchange service in any way and is on the list of debtors, until the reasons are clarified and the damages incurred by the exchangers from this user are clarified.

3.5. The exchange service reserves the right to revise the terms of compensation in the referral program.

3.6. The online service has the right to suspend the operation in case of identifying the goal of the client making profit on the difference in exchange service rates. In this case, the application is blocked until the circumstances are clarified by the administration of the service.

3.7. The service has the right to recalculate the rate fixed at the request in case of:

- a long delay in the receipt of funds from the client to the service, due to a delay on the part of the third-party service.

- the client indicated the minimum commission when transferring for a transaction, which led to a long delay in the receipt of funds to the account of the service.


4. Services.


4.1. LightObmen.cash conducts electronic money exchange operations of any payment systems, both various cryptocurrencies, and with the participation of various banks, payments for which can be made from third-party payment systems.

4.2. The online service does not have the authority to check the availability of the User’s rights to the funds that are involved in the exchange.


5. Rules of exchange transactions.


5.1. The exchange begins upon the transfer of money from the User.

5.2. The exchange is considered completed after the transfer of money to the details provided by the Client.

5.3. The user does not have the right to cancel the operation after its beginning or to demand the return of funds transferred for exchange.

5.4. If the User has transferred an amount the amount of which does not coincide with that indicated during the exchange process, the Online Service has the right to stop the operation. Upon the User’s appeal in accordance with clause 3.2.5, the Online Service exchanges the amount actually transferred, taking into account the rate that was current at the time the transaction began.

5.5. If you specify an incorrect account, no exchange is made. Money is returned to the User at his request on the basis of clause 3.2.5. At the same time, commissions are charged, as well as a fine - 2% of the transfer amount.

5.6. If the User made an adjustment to the payment amount or made a payment from someone else's account, the Online Service has the right to block such a payment. Refunds occur at the request of the User on the basis of clause 3.2.5. But the User is charged a commission and a fine of 2%.

5.7. If the User transferred the amount more and its difference does not exceed 10% than indicated in the application, then the Online Service, based on these rules, receives an additional benefit from the transaction undeniable by the parties, otherwise the recalculation is mandatory at the current rate.

5.8. If the user of the exchanger exchanges in the direction of the Bitcoin cryptocurrency, i.e. If any of the services presented in the service is changed to Bitcoin, it should be borne in mind that transactions in the Bitcoin network take from 15 minutes to several days. This does not depend on the lightobmen.cash exchanger in any way and it cannot affect the situation or speed up the processing of the transaction.

5.9. Cash receipts in the direction of Visa / Master Card can be up to 5 (five) banking days.

5.10. The client agrees to make payment on the application within 15 minutes, otherwise the application may be deleted or recounted at the current rate.


5.11 The user of the service agrees that if the amount during the exchange operation was sent to him 10 (ten) times less than indicated in the application, then the Online Service has the full right to freeze the application and recognize it as fraudulent and not enforceable, the funds received on The account of the Contractor is not subject to return and exchange. If the Customer can prove that he did not pursue malicious intent and undergoes full identity verification, then in this case the Contractor will charge up to 30% fine of the amount received.


5.12 If there is no floating rate in the exchange direction, the Service undertakes not to recalculate requests for exchange transactions within 45 minutes from the moment the request was created. At the same time, funds sent to the account of the Service from the User must reach the time specified in these rules, pass the required number of confirmations and be accepted without possible blocking by AML checks. After 45 minutes have elapsed and no funds have been credited to the details specified in the application, the Service reserves the right to recalculate at the current rate.

5.13 If there is a floating exchange rate in the direction of exchange, then it is recalculated only in the direction of falling. The contractor is not responsible and costs for the delay of the transaction on the part of the client.

5.14 When suspending an application for the time of AML verification and its further defrosting, the recalculation must correspond to the current service rate, subject to its reduction. If during the freezing of the application, the exchange rate has increased, then the service is not obliged to compensate for the difference and recalculate.

5.15 If the transaction is credited outside the working hours of the exchange office, recalculation and payment goes on the working day from the moment the Service is opened. Under conditions of both floating and static exchange rates, the minimum value in the schedule of fluctuations of the title sign is taken, that is, the recalculation of the application goes only in the direction of falling for the entire moment of its existence.

5.16 At the end of working hours, the exchange service uses protection that interrupts the automatic execution of applications in some areas of exchange, due to controversial issues, paragraph 5.15 of these rules begins to take effect.

5.17 If there is a floating exchange rate in the direction of the exchange, then it is recalculated only in the direction of the fall in the price of the cryptocurrency. The contractor is not responsible and costs for the delay of the transaction on the part of the client.

5.18 Recalculation occurs when the Mexc exchange rates change downward by 0.2%.

5.19 The final fixing of the course consists of two stages:

1. upon reaching the required number of confirmations in the network required for crediting a particular cryptocurrency, these values are set individually in each direction of exchange and correspond to the actual parameters to be reflected on the balance sheet.

2. after the final stage of conversion of all funds received to the account of the service, which is carried out manually or using special bots.

The maximum time for the final conversion and fixing of the exchange rate after the first stage is no more than 5 (five) minutes.

5.20. The LightObmen online service is designed to make a profit from exchange operations and conversion of funds in various payment systems. When events occur related to the fall of stock market transactions by more than 0.2%, protection against unprofitable operations is automatically activated, which corresponds to a change in the final price and its decrease in the online service to 1.5% of the actual exchange rate of the Mexc exchange.

5.21. The User agrees with the fact that with large amounts of exchange, which may affect the conversion and conversion, the payment will be made less initially than the one that was originally calculated in the exchange application.

5.22. The LightObmen online service guarantees the corresponding amount of payment in the created application, subject to negative fluctuations of 0.2% or with an increase in the price of cryptocurrency according to the Mexc exchange quotes.

6. AML Policy

  1. AML (Anti-Money Laundering, Anti-Money Laundering) are principles for combating money laundering, terrorist financing and the creation of weapons of mass destruction.

  2. Both international and local laws and regulations require the implementation of effective internal procedures and mechanisms to prevent money laundering, terrorist financing, drug and human trafficking, proliferation of weapons of mass destruction, corruption and bribery, as well as taking action in the event of any form of suspicious activities and activities users.

  3. In order to counter the legalization of proceeds from crime and the financing of terrorism, our exchange office conducts AML verification of transactions received from clients.

  4. If the transaction is identified as high-risk, the exchange operation will be suspended pending verification in accordance with FATF standards.

  5. The Service has the right to use any legal methods for detecting illegal transactions using internal algorithms, as well as with the participation of certified partners offering such tools and methods.

  6. The service reserves the right to suspend financial transactions in cases where the AML check of the transaction sent by the client shows a significant risk. Transaction indicators should not exceed 60% risk, and the following indicators have the critical content of individual zones: Dark Service and Dark Market - 15%; Mixer and Gambling - 15%; Exchange Fraudulent, Scam, Illegal Service, Stolen, Ransom - 2.5% and Sanctions - 0.1%. Also in case of suspicious actions and user activity.

  7. Risk Score indicators are formed based on the Rapira AML analyzer.

  8. In case of suspension of the application, the User is obliged to pass extended verification by providing:

  9. 1. Photo of one of the documents (passport, ID-card or driver's license).

  10. 2. Selfie with this document and a sheet on which today's date and signature will be written by hand.

  11. And also fully answer the following questions:

  12. - through which platform did the funds come to you? Provide screenshots of the sender's wallet/platform withdrawal history, as well as links to both transactions in the explorer;

  13. - explain for what service the funds were received;

  14. - how much the transaction was, as well as the date and time of its execution;

  15. - through which contact person did you communicate with the sender of funds? Provide all screenshots of the correspondence with the sender, where we can see the confirmation of sending funds.

  16. The service reserves the right to request additional documents or screenshots for extended user verification, since each case of blocking is considered individually and may require additional guarantees that the person is not involved in illegal actions.

  17. The Service does not provide additional services for the analysis of a future transaction and does not answer Users' questions related to the possible risk of conducting an exchange transaction or converting funds. In case of doubts about the purity of the cryptocurrency, the User must independently check the degree of risk on open specialized sites, or use our Rapira AML analyzer, the user can use our technical support by contacting the online chat on the website, we will provide proper turnkey assistance with a probability of up to 99% of skipping the transaction!

  18. The user's personal data processing policy is strictly confidential and is not subject to disclosure by third parties, except for requests from the police, court or other law enforcement agencies. If the request has been received from law enforcement agencies, the information will be provided.

  19. If the acceptance of the title marks was carried out on exchange wallets and the funds were frozen by the exchange, then if the User refuses verification, the funds remain frozen indefinitely and can be unfrozen by court order. All legal claims of the User by way of recourse must be redirected to the source of funds blocking - the exchange.

  20. If, according to the decision of the AML analysis, the return of the title marks will be carried out by the exchange, through the exchange service, then the latter will refund less than 5% of the amount received, but not more than $ 100 in equivalent, as well as other network commissions. For clients who have successfully passed KYC/SoF, or if there is no evidence that the funds are related to money laundering, the exchange or refund fee is limited only by the network commission.

  21. To minimize the risks of clients receiving high-risk funds, our LightObmen service uses only marked-up and verified crypto addresses and clean funds.

  22. • We use cryptoaddresses marked as secure and tested in well-known AML analyzers.

  23. • We send funds from licensed and verified platforms.

  24. • We are conducting the practice of unique one-time crypto addresses for each application with subsequent consolidation of funds. We provide a competent algorithm so that the funds and the entire chain are not subsequently marked with a High Risk Score due to the connection with a high-risk source in the transaction chain.

  25. If, during the freezing period of the title signs, a request was received from the police or the court for the seizure of funds, then the funds will be fully transferred to law enforcement agencies and cannot be refunded in the future.

  26. All User information on the application is confidential, however, for high-risk transactions, the LightObmen online service will report and cooperate with the authorities of the countries where illegal transactions were carried out.

  27. The LightObmen exchange office warns users against attempts to use our service to legalize criminally obtained funds, finance terrorism, fraud of any kind, as well as from using the service to purchase prohibited goods and services.

  28. Our service is not responsible for the misuse of it by third parties, the actions of intruders and possible damage associated with illegal operations.

  29. By making an exchange, the User agrees with the current rules of the exchange service and with all the terms of the AML policy and undertakes to comply with it. A user who has not contacted us directly for verification of his crypto assets deliberately refuses verification, thereby placing all risks on himself!



7. Responsibility of the Parties and Warranties of the Online Service


7.1. The exchange service lightobmen.cash does not bear any legal responsibility for the consequences of improper use of the service or for errors made by the User during filling out the application for the exchange of virtual currency. Payment is not canceled even if the money was sent to the wrong account.

7.2. The online service does not pay for the damage resulting from the loss of operability of the equipment as a whole or its individual parts that are used by the User during the exchange.

7.3. The online service is not responsible for delays in payment or inaccuracies made in its process arising from the actions of banks or payment systems. The exchanger is not responsible for subsequent blocking of bank cards and accounts of payment systems of the user after the exchange operation.

7.4. Lightobmen.cash is not responsible for the costs and losses of the User arising as a result of erroneous representations of the latter regarding tariffs, the profitability of an exchange or other subjective moments.

7.5. The lightobmen.cash online service does not compensate for the costs caused by delays or errors in the exchange process.

7.6. The user confirms the existence of legal grounds for the disposal of funds participating in the exchange.

7.7. All losses of third parties resulting from the use of the resources of the Online Service by the User are fully compensated by the latter, due to the return and deduction from future applications.

8. Refunds

8.1 Refunds can be at the request of the User, before the execution of the application, if it is not imposed any restrictions or requirements to pass the verification of identity or payment system. In this case, the refund is minus 5% of the exchange amount and the commission of the payment system.

8.2 Online service may voluntarily withdraw from its obligations to fulfill the order for the conversion of funds, if there are reasons for not carrying out this application, such reasons are confidential and will not be disclosed. Upon a voluntary refusal the online service charges a fee for the return transfer of 5% of the amount of exchange and the commission of the payment system.

8.3 If the online service due to force majeure can not make the conversion of funds within 24 hours, the refund occurs without any deductions and commissions, in full.

8.4 Refusal of the user to verify the card, identity, wallet, payment system and other does not provide a refund, but by voluntary agreement refund may occur minus 20% of the amount of exchange and commission of the payment system.


9. The procedure for changing working conditions


The administration of lightobmen.cash has the right to make changes or additions to this Agreement at any time. They gain strength and begin to act after they are published on the resource.


10. Foros Major


10.1. In the event of insuperable circumstances, the Parties are exempted from liability for failure to fulfill or untimely fulfillment of the terms of this Agreement. Insurmountable circumstances are understood as war, terrorist attack, fire, flood, riots, hacking, acts of local authorities. They also include a power outage and lack of access to networks, including the Internet and communication services.

10. 2. Upon the termination of the force majeure circumstances, the service is obliged to contact the User to resolve unfulfilled obligations.


11. The order of the exchange transactions


11.1. The online service cannot be used for illegal operations. The user agrees to be held liable for an attempt to exchange doubtful funds, in accordance with the norms of the state within which the violation was committed.

11.2. If the illegality of the payment is proved, the Online Service has the right to provide information about this at the request of law enforcement agencies, the payment system or the injured party.

11.3. A bank transfer is possible as part of an online banking payment system. If the application was processed through a banking operator or ATM, then the money is returned to the User no later than 24 hours. When transferring to a Sberbank card, the User must pay the necessary commission when making a bank transfer. The return of funds occurs solely upon the determination by the security service of the sender of the transfer.

11.4. The online service does not accept funds from third parties. Using other people's accounts, Internet banking is likewise prohibited.

11.5. The Service Administration has the absolute right to refuse to provide services to any User without explanation.

11.6. The user accepts the Agreement in full by activating the "CREATE APPLICATION" button.